BIG IDEAS HAPPEN
Join Us for the Ride
We’re based in Plantation, Fl
Focused on providing elite service with the highest level of customer satisfaction, 24KCC, LLC is unmatched with regard to our exceptional customer service and client satisfaction.
Our dedicated customer care professionals accommodate millions of customers worldwide for many well- known household brands.
Changing the future of the virtual work environment
Create your work schedule, avoid the morning commute, and assist customers from your home office.
We are hiring Customer Service Representatives to manage customer queries and complaints.
Your position may include processing orders, modifications, and escalating complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
The virtual customer service role requires a Windows OS laptop/desktop for servicing, along with internet and home phone services to receive inbound calls. Training will be required. Experience working in customer support is preferred.
All agents must possess strong de-escalation, and retention expertise, and the fundamentals of high-value customer care.
We are currently filling positions immediately for data entry, technical support, and inbound customer service. Bilingual is a plus.
Join a team dedicated to providing the Golden Standard of customer care to our clients, customers, and most importantly to our agents.
Residents of CA, MD, OR, CT, NY, MA, and WI -Canada and the United Kingdom do not qualify at this time. Resumes must include the state of residence and valid email address for consideration. This is not a temporary/seasonal position. We are looking for Customer Care Representatives who are willing to provide service for a minimum of 1 year.